Effective date: July 13, 2026
This notice explains how Content System Lab, presented by Touch Stone Publishers Limited (“Content System Lab,” “we,” “us,” or “our”), handles personal information when you use contentsystemlab.com, app.contentsystemlab.com, apply for a cohort, or communicate with us.
Information we collect
- Information you provide: your name, email address, business type, content challenge, selected pricing option, messages, and other information you submit.
- Application context: the cohort requested and campaign, referral, or source information associated with your visit.
- Technical and security information: information such as IP address, browser type, device information, requested pages, timestamps, and security logs generated by our website, application, and hosting providers.
- Payment information: payments are processed by the payment provider identified in your invoice or payment link. We do not receive or store your complete credit-card number.
How we use information
- Review and respond to applications.
- Administer cohorts, communicate about enrollment, and provide requested services.
- Send invoices or payment links and maintain business records.
- Understand which content and campaigns lead to applications.
- Protect the website and application, prevent misuse, and troubleshoot problems.
- Comply with legal obligations and enforce our agreements.
Cookies and local storage
Our services may use cookies or browser storage required for site operation, security, login sessions, and application attribution. When campaign parameters are present, the website may retain them for the current browser session so they can be associated with an application. We do not currently use this site to place third-party advertising cookies. If we add analytics or advertising technologies, we will update this notice and provide any consent controls required by applicable law.
When we share information
We may share information with vendors that help us operate the website, application, email, hosting, security, invoicing, and payment services; with professional advisers; or when required by law. These providers may process information only for the services they provide to us or as otherwise permitted by their own terms and applicable law. We do not sell or rent personal information.
How long we keep information
We keep information only as long as reasonably necessary for the purposes described here, including application follow-up, service delivery, accounting, dispute resolution, security, and legal compliance. Retention periods vary by record type and applicable requirements.
Your choices and rights
You may ask to access, correct, or delete personal information we hold about you, or object to certain uses, subject to applicable law and records we must retain. You may also opt out of non-transactional email by using the instructions in the message or contacting us.
Security
We use reasonable administrative and technical safeguards designed to protect personal information. No online service can guarantee absolute security.
International processing
Our providers may process information in countries other than the country where you live. Where required, we use appropriate measures for international transfers.
Children
Content System Lab is intended for business professionals and is not directed to children under 18.
Changes to this notice
We may update this notice as our services or legal obligations change. The effective date above shows when it was last revised.
Contact
For privacy questions or requests, email glenn@contentsystemlab.com.